Last updated: April 2026

These terms govern your use of the Vailient website and products. By accessing our website or using our products, you agree to these terms.

License

Vailient products are licensed, not sold. Perpetual licenses grant the right to use the software under the terms specified in the license agreement.

Support

Annual support and maintenance agreements provide access to software updates, technical support, and security patches.

Limitation of Liability

Vailient provides operational intelligence tools. Operational decisions remain the responsibility of the customer and their trained personnel.

Partner Terms

Systems Integrator partners operate under separate partner agreements that govern margin structures, resale rights, and deployment responsibilities.